How to Request a Hosting Free Trial and Renew the Service When the Trial Ends

To use the Cloud Clusters service, you will need to register an account first. The process only requires your email or a third-party account such as Google and GitHub.

To sign up with an email, input your email address and desired password, then confirm to read the ToS and Privacy Policy, followed by clicking the Create button.

To sign up with a third-party account, click a third-party service and log in with your account.

Cloud Clusters offers VPS, RDP servers, dedicated servers, and GPU dedicated servers. Once you've decided on a plan for your project, you can request a 1-day free trial before actually paying for the plan. If you cannot determine which plan is suitable for your project, feel free to reach out to us and share your server usage, data size, the name of the hosted application, and more. Based on the information, the team will be able to recommend a plan.

Choose a VPS free trial plan at VPS Servers Page
Choose an RDP free trial server plan at RDP Servers Page
Choose a dedicated server free trial plan at Dedicated Servers Page
Choose a GPU server free trial plan at GPU Servers Page

In this example, we will request a 1-day Linux VPS free trial with the Express plan. Click on the Order Now button on the plan.

It will take you to the Check Out page. On the page, please fill in the required information, including server name, server password, and operating system. As it's a free trial order, add-ons cannot be installed. If you need add-ons, you can add them as needed after the trial.

Then, scroll down the page to the Notes section and leave a note of "1-day free trial." Next, move the mouse to the right and click the Check Out button to submit the order.

Upon clicking the Check Out button, you will be redirected to the Submit Trial Request page. On this page, you can verify the order information before submitting it. If it is correct, click the Submit Trial Request button. Otherwise, you can go back to the Check Out page to update any item you'd like.

To request a free trial, you will need to activate your account with valid billing information. Therefore, once you confirm your order, you will be required to update your billing information so that Cloud Clusters can validate your account and thus issue the free trial to you.

After updating the necessary information, a pop-up window will appear displaying: Your account is pending verification. Please check your email for updates. Payment will be available once verification is complete.

The validation process normally takes 2 hours. During the process, your trial server is in Pending status.

Once the account passes verification, Cloud Clusters will deploy the server for you, and the trial server will be in the Active status. Normally, the deployment for a VPS needs 1-10 minutes, while dedicated server deployment may take 20-40 minutes. When the deployment completes, you will receive an email containing the server information, which can also be found in the control panel. Click the Manage button to find login information and manage your server.

There are several methods to find unpaid invoices for your free trial order. First, log in to the Cloud Clusters control panel.

Then, locate your free trial order. Clicking the Renew button will take you to the invoice.

The system will automatically generate a renewal invoice, which you can pay for using a credit card or PayPal.

You may access the newly generated invoice via the Billing → BInvoices section.

Currently, the free trial order is with a monthly subscription. You can switch to a longer billing cycle (such as Quarterly) and enjoy a discount provided for long-term subscriptions. Once the billing cycle is changed, a new invoice with the new recurring amount will be generated.

Find the order that needs an upgrade to the billing cycle and click the edit icon next to Billing Cycle.

A pop-up window will then appear. This window displays the upgrade rules and the supported billing cycles, including Quarterly, Annually, and Biennially. Here, we will demonstrate upgrading from Monthly to Quarterly. Select Quarterly and click Confirm to upgrade your billing cycle.

Then, navigate to Billing → Invoices, where you will find that the original monthly invoice has been automatically canceled and replaced with a new quarterly invoice for the current billing cycle. Click Pay to complete the payment.