General VPS FAQs
Answers to common questions about our VPS services, covering setup, IPs, virtualization, control panels, backups, upgrades, and general usage applicable to all VPS types.
What is Forex VPS?
Forex VPS is a cloud VPS specifically designed for forex trading. It can run forex trading software (such as MT4/MT5) stably 24/7 with extremely low latency, allowing trading orders to connect to forex brokers faster. Using Forex VPS avoids the impact of local computer shutdowns, network outages, power failures, etc., on automated trading experts (EAs), ensuring the continuous and stable execution of trading strategies. For details, please refer to the following page:https://www.cloudclusters.io/forex-trading
What is Linux VPS?
A Linux VPS runs Linux distributions like Ubuntu or CentOS and is preferred for web hosting, development, and applications that require high performance, flexibility, and lower resource usage. In short, while Linux VPS offers better efficiency, stability, and cost-effectiveness for server tasks.
How many extra IPs do you provide for my vps?
We can provide one additional IP address with a valid, compliant usage justification. Please open a support ticket with your intended purpose, and our team will review and proceed accordingly.
Can I get A&T VPS in VPS Mart?
All of our IPs are data center IPs. We do not provide residential IPs.
Can I use my own ISO for my VPS?
We currently do not support custom ISO for VPS servers. If our OS list does not include what you need, you may share your suggestion and we can consider creating a standardized image.
What is the maximum bandwidth available on a VPS?
We support upgrading to a maximum of 1Gbps bandwidth. This is shared bandwidth within the same rack, typically among 30+ users. Most users average around 15Mbps, so overall load remains low. With the 1Gbps upgrade, you can generally expect stable speeds around 200–300Mbps, with peak speeds up to 1Gbps during low-traffic periods. Actual performance may vary based on other users' usage.
Do you provide a KVM virtualization VPS?
Yes. Our Linux VPS use KVM virtualization.
Do you offer a free control panel with your VPS?
Yes. We provide free control panels with our VPS plans. For Linux VPS, we support ISPConfig (free and open-source). We can install these control panels for you during setup at no additional cost.
For paid control panels like cPanel, Plesk, or DirectAdmin, we can assist with installation, but please note that you need to purchase the license separately from the official vendors. Once you provide the license details, we will help you set it up on your VPS.
For paid control panels like cPanel, Plesk, or DirectAdmin, we can assist with installation, but please note that you need to purchase the license separately from the official vendors. Once you provide the license details, we will help you set it up on your VPS.
Are Linux VPS plans provided with Plesk?
Plesk is not pre-installed on our Linux VPS plans, and we do not include a Plesk license. If you want to use Plesk, you would need to purchase a license from the official Plesk website.
As an alternative, we offer SolidCP free of charge. If you want SolidCP installed, simply leave a note in the order form, and our technical team will install it after deployment.
As an alternative, we offer SolidCP free of charge. If you want SolidCP installed, simply leave a note in the order form, and our technical team will install it after deployment.
Do your VPS plans come with full administrator access?
Yes. All of our servers and VPS plans include full administrator permissions, giving you complete control to install any legal applications or software.
Can I benefit from a daily backup service for my VPS?
Daily backups are not currently available for our VPS plans. Each VPS plan includes its own backup frequency based on the plan level. If you require daily backups, we recommend setting up a custom script on your server to regularly back up your data to a local computer or external storage.
Do you provide a snapshot function for your VPS?
We do not offer a snapshot feature for our VPS. However, we provide VHD Backup as an alternative for protecting and restoring your data.
Do you provide NVMe VPS?
Our VPS hosting uses pure SSD storage, and some servers include NVMe disks. However, we cannot guarantee placement on an NVMe host. If you have specific storage requirements, please contact our Support team for assistance.
When I purchase a new VPS, can I upgrade it in the future?
Yes. You can upgrade at any time by submitting an upgrade request through the control panel. After the invoice is generated and paid, your VPS will be upgraded accordingly.
Do you offer USA residential static fresh VPS?
No. We do not provide residential IPs. All of our IP addresses are data center IPs.
Can you migrate my Linux VPS from other providers?
We support uploading your own Linux VPS image to our platform for VPS creation. However, we need to evaluate whether your image is compatible with our infrastructure. If you’d like to use your own image, please contact our support team for an evaluation before proceeding.
Do your cloud VPS servers support internal (private) networking between instances?
Yes, private networking is supported, but only when the VPS instances are deployed on the same physical host. Please contact our Support team to check whether internal networking can be configured for your specific VPS.
I need OpenVZ hosting.
All our VPS servers use KVM or Hyper-V virtualization. We do not support OpenVZ. If your OS requires OpenVZ or isn’t compatible with KVM/Hyper-V, consider our dedicated servers: https://www.cloudclusters.io/server/dedicated. You can also provide a direct ISO link in the order notes for manual installation if compatible.
Can I enable HTML5 / NoVNC browser console access for my VPS?
Our VPS plans do not support HTML5 or NoVNC console access. As an alternative, we can help you install AnyDesk for secure remote desktop access.
If I have multiple VPS servers, can they connect to each other using private IP?
VPSs with Dedicated IPs can usually communicate with each other. Shared IP VPS may have restrictions. If you encounter connection issues, submit a support ticket for assistance.
Can I install my own .vhd and access it via RDP?
Yes, we can help install your VHD file on our VPS. Please provide the file size so we can recommend an appropriate plan.
Can I choose an IP address before purchasing a VPS?
IP addresses are typically assigned automatically during VPS setup. If you have specific requirements, please inform us so we can assist.
Can I start with a VPS server and later migrate to a dedicated server?
A VPS cannot be directly upgraded to a dedicated server. If you decide to switch, we will deploy a new dedicated server for you and provide a 3-day migration window to transfer your data from the VPS. Once the migration is complete, we will cancel the VPS and keep the dedicated server active.
My VPS is showing 9GB of RAM as Hardware Reserved. How can this be fixed?
Our VPS platform uses a dynamic memory management system that reclaims unused RAM during idle periods. This is normal behavior and does not affect performance. When your server requires more memory, it will be allocated automatically. If you prefer to have all RAM permanently allocated, we can disable dynamic memory for your VPS upon request.
Do your VPS support nested virtualization?
Unfortunately, our VPS plans do not support nested virtualization. If you require nested virtualization for running hypervisors or creating additional virtual machines, we recommend choosing one of our dedicated physical servers, which fully support this capability.
Can two VPS instances communicate with each other?
Yes. We can deploy both VPS servers on the same host server to enable direct communication between them.
Can a VPS be cloned?
If you need to clone your VPS, please contact our Support Team for assistance.
Do your VPS servers support automatic backup?
Yes, our VPS supports automatic backups. Servers at the Basic Plus level and below are automatically backed up in full every 4 weeks, while Professional level and above servers are backed up every 2 weeks. This ensures the security of your system and data, and allows for quick restoration whenever needed.
What are the advantages and limitations of a VPS compared to a local computer?
Advantages: always online, remote access, independent software installation, and experimentation. Limitations: fixed resources (CPU, RAM, bandwidth), may be slower than high-performance local PCs, and requires a network connection.
Can I migrate my existing website to your VPS?
Yes. You can migrate your website to our VPS. However, we do not provide full data migration services. You will need to migrate the data yourself, or provide backup download links so that we can assist with the data import.
Linux VPS FAQs
Frequently asked questions about Linux VPS, covering SSL certificates and other common considerations for Linux-based virtual servers.
Do I need to buy an SSL for my VPS? Does SSL come with Express Linux VPS or other VPS plans?
SSL certificates are not included by default with VPS plans. They are available as a separate purchase.
How to remotely manage a Linux VPS?
It connects via SSH terminal, supports command-line operation and remote script management, and can efficiently complete system configuration and maintenance.
Does your Linux VPS come with a GUI or is it terminal only?
ur Linux VPS comes with terminal access only by default. If you need a graphical interface, you can contact us, and we can assist you in installing XRDP for GUI.
VPS-Compatible Apps & Use Cases FAQs
Frequently asked questions about applications and use cases supported on our VPS plans, including trading platforms, web hosting, remote access, development environments, and gaming servers.
Which of your services allows me to have a parallel database or a parallel Odoo instance for development?
We do not provide a parallel database or separate Odoo instance. To achieve this, we recommend purchasing a Linux VPS server, where you can install and configure a parallel database environment. More details on our Linux VPS plans: https://www.cloudclusters.io/cloud/linuxvps
Can I host my web application on your VPS and get a public IP?
Yes. All VPS plans include a dedicated public IP, allowing users to access your application directly via the browser.
How many MT4 instances or Forex EAs can I install on your VPS or dedicated server?
You can install multiple MT4 or MT5 instances on both our VPS and dedicated servers. For recommended Forex VPS plans, please visit: https://www.cloudclusters.io/forex-trading
Hello. Can I use a VPN (such as OpenVPN, WireGuard) in this VPS?
You can use a VPN (such as OpenVPN, WireGuard) in a VPS, but please note that your VPS must have a dedicated IP.
Which VPS should I subscribe to for forex trading?
For Forex trading, you can check out our Forex VPS plans at https://www.cloudclusters.io/forex-trading.
Can I deploy and run a Python script on your VPS?
Yes, our servers support running Python scripts.
Can I host a website on your VPS server?
VPS is suitable for hosting websites, but the exact configuration depends on site size, traffic, and database needs. Please provide:
1. Whether the deployment includes only the website or both the website and the database
2. Website stack (e.g., Linux: LAMP/LNMP, WordPress, Moodle, Magento; Windows: DNN, ASP.NET/.NET Core, SQL Server)
3. Number of websites, total file size, and database type and size
4. Expected user volume and concurrency levels
Based on these details, our team will recommend the most suitable hosting plan to ensure stable, efficient, and scalable website performance.
1. Whether the deployment includes only the website or both the website and the database
2. Website stack (e.g., Linux: LAMP/LNMP, WordPress, Moodle, Magento; Windows: DNN, ASP.NET/.NET Core, SQL Server)
3. Number of websites, total file size, and database type and size
4. Expected user volume and concurrency levels
Based on these details, our team will recommend the most suitable hosting plan to ensure stable, efficient, and scalable website performance.
Can I run WordPress, Magento, ERP, or CRM systems on your VPS server?
Yes. VPS hosting supports environments such as Apache, Nginx, PHP, MySQL, SQL Server, and PostgreSQL. We can assist with installing control panels, including AApanel, CloudPanel, ISPConfig, SolidCP, cPanel, and Plesk. Please note that cPanel and Plesk licenses are not provided by us and must be purchased separately by the client.
What server configuration should I choose if I need to operate e-commerce platforms like Amazon, Shopify, or Ebay?
We recommend using at least an Express Linux VPS or higher. Adjust the server resources based on the number of browser tabs/pages you plan to open simultaneously to ensure smooth operation.
Can I run social media tools (TikTok, YouTube, Twitter, Facebook) on your VPS?
Yes. Our VPS supports running multiple accounts simultaneously and continuous background operations. Proxy usage or dedicated IPs can be configured if needed.
To recommend the most suitable server plan, please provide the following information:
Number of accounts to run simultaneously
Whether Android emulators or other third-party tools will be used
Estimated daily runtime or number of operations
Any special resource requirements (e.g., GPU or high CPU performance)
Based on these details, we will suggest the appropriate plan.
To recommend the most suitable server plan, please provide the following information:
Number of accounts to run simultaneously
Whether Android emulators or other third-party tools will be used
Estimated daily runtime or number of operations
Any special resource requirements (e.g., GPU or high CPU performance)
Based on these details, we will suggest the appropriate plan.
Can I host bots on your VPS server?
A VPS can be used to host automated bots; however, the choice of VPS plan should be based on the bot’s resource requirements and the number of instances to run. If you are unsure which plan to choose, please provide the following information:
Bot name and software resource requirements
Number of bots or multi-instance count
Bot name and software resource requirements
Number of bots or multi-instance count
Can I host a database on your VPS server?
Yes. VPS can host databases; however, for very large databases (≥100GB) or high-concurrency access, we recommend using a dedicated server. To recommend the most suitable plan, please provide the following information:
Database type, size, and version
Whether web services will be migrated together
Operating system
Whether a managed database service is required
Database type, size, and version
Whether web services will be migrated together
Operating system
Whether a managed database service is required
Can I host radio or voice services on a VPS?
A VPS can be used to host radio or voice services; however, a Dedicated IP is required. Please provide the software requirements and estimated audience size so we can suggest an appropriate plan.
Can I send emails using your VPS server?
VPS usage for email sending depends on the specific purpose:
Bulk marketing or mass advertising emails are generally not permitted, as this violates our Terms of Service (TOS).
Legitimate business emails with low to moderate sending volume are allowed and can be hosted on a VPS.
To recommend the appropriate solution, please provide the intended email usage and the estimated daily or monthly sending volume.
Bulk marketing or mass advertising emails are generally not permitted, as this violates our Terms of Service (TOS).
Legitimate business emails with low to moderate sending volume are allowed and can be hosted on a VPS.
To recommend the appropriate solution, please provide the intended email usage and the estimated daily or monthly sending volume.
Which server plan should I choose for Forex EA?
Start with a minimum of 2 CPU cores and 2GB RAM, and increase the server resources based on the EA’s data processing requirements and the number of accounts being managed.
What server configuration should I choose for running Facebook or YouTube Watch Time software?
Adjust the server resources based on the number of software instances you plan to run simultaneously to ensure smooth operation.
What server configuration should I choose for running a DB2 database?
We recommend using at least a Professional Linux VPS or higher. A configuration with 2 vCPU cores, 8GB RAM, and 200GB SSD is suggested. Adjust the server resources based on the database size and quantity.
What server configuration should I choose for uploading Facebook videos on a VPS?
Choose appropriate tools, bandwidth, and disk space based on your video upload requirements to ensure smooth uploading.
What server configuration should I choose for running the MoneyRobot SEO automation tool?
Adjust the configuration according to the SEO tool’s requirements. For more details, please refer to https://www.cloudclusters.io/cloud/win10vps
What server configuration should I choose for registering MTurk accounts and performing tasks on a VPS?
For better results, using residential IPs is recommended when operating MTurk accounts and tasks. Please note that we do not provide residential IPs; all our IPs come from data centers.
What server configuration should I choose for registering MTurk accounts and performing tasks on a VPS?
For better results, using residential IPs is recommended when operating MTurk accounts and tasks. Please note that we do not provide residential IPs; all our IPs come from data centers.
Which server should I choose to run a Node.js application?
For detailed options, please refer to https://www.cloudclusters.io/cloud/nodejs. For higher performance, you may also consider using CloudClusters’ Runtime Environment or a Linux VPS. If you are unsure which plan is best suited for your application, please contact our Sales team, and we will provide a tailored recommendation based on your requirements.
What server configuration should I choose for running Rithmic Pro?
Real-time financial data processing requires powerful CPU and memory resources, so ensure your server has sufficient computing power and memory for stable operation.
What server configuration should I choose for running the Laravel framework on a VPS?
We recommend using at least an Express Linux VPS or higher. Adjust CPU, memory, and storage resources based on the scale and concurrency of your application to ensure stable operation of your website or application.