General VPS FAQs
Answers to common questions about our VPS services, covering setup, IPs, virtualization, control panels, backups, upgrades, and general usage applicable to all VPS types.
What is an RDP VPS?
RDP VPS is a remote desktop server based on virtualization technology. The service provider creates multiple isolated virtual environments on a physical server, allocating independent CPU, memory, storage, and network resources to each environment. Users can remotely connect to the server via the RDP protocol and run applications, manage files, install software, perform office tasks, or deploy business systems, just like operating a local computer.
RDP VPS typically comes pre-installed with Windows and provides a remote desktop environment that can be logged into at any time.
RDP VPS typically comes pre-installed with Windows and provides a remote desktop environment that can be logged into at any time.
What is a Windows desktop VPS?
A Windows Desktop VPS is a cloud-based virtual server running a full Windows desktop operating system (such as Windows 10/11). Users can access, operate, and install software via Remote Desktop Protocol (RDP) just like using a local computer. It supports software installation, program running, long-term operation, and remote work, keeping the device online 24/7 without consuming personal computer resources, making it ideal for work and applications that require a stable environment.
What is Forex VPS?
Forex VPS is a cloud VPS specifically designed for forex trading. It can run forex trading software (such as MT4/MT5) stably 24/7 with extremely low latency, allowing trading orders to connect to forex brokers faster. Using Forex VPS avoids the impact of local computer shutdowns, network outages, power failures, etc., on automated trading experts (EAs), ensuring the continuous and stable execution of trading strategies. For details, please refer to the following page:https://www.cloudclusters.io/forex-trading
What is the difference between a Windows VPS and a Linux VPS?
A Windows VPS uses the Windows operating system and is ideal for users who need Remote Desktop access or must run Windows-based software. A Linux VPS runs Linux distributions like Ubuntu or CentOS and is preferred for web hosting, development, and applications that require high performance, flexibility, and lower resource usage. In short, Windows VPS focuses on ease of use and Windows compatibility, while Linux VPS offers better efficiency, stability, and cost-effectiveness for server tasks.
How many extra IPs do you provide for my vps?
We can provide one additional IP address with a valid, compliant usage justification. Please open a support ticket with your intended purpose, and our team will review and proceed accordingly.
Can I get A&T VPS in VPS Mart?
All of our IPs are data center IPs. We do not provide residential IPs.
Can I use my own ISO for my VPS?
We currently do not support custom ISO for VPS servers. If our OS list does not include what you need, you may share your suggestion and we can consider creating a standardized image.
What is the maximum bandwidth available on a VPS?
We support upgrading to a maximum of 1Gbps bandwidth. This is shared bandwidth within the same rack, typically among 30+ users. Most users average around 15Mbps, so overall load remains low. With the 1Gbps upgrade, you can generally expect stable speeds around 200–300Mbps, with peak speeds up to 1Gbps during low-traffic periods. Actual performance may vary based on other users' usage.
Do you provide a KVM virtualization VPS?
Yes. Our Windows 10/11 VPS and Linux VPS use KVM virtualization.
Do you offer a free control panel with your VPS?
Yes. We provide free control panels with our VPS plans. For Linux VPS, we support ISPConfig (free and open-source). For Windows VPS, we support SolidCP (free to use). We can install these control panels for you during setup at no additional cost.
For paid control panels like cPanel, Plesk, or DirectAdmin, we can assist with installation, but please note that you need to purchase the license separately from the official vendors. Once you provide the license details, we will help you set it up on your VPS.
For paid control panels like cPanel, Plesk, or DirectAdmin, we can assist with installation, but please note that you need to purchase the license separately from the official vendors. Once you provide the license details, we will help you set it up on your VPS.
Are Windows VPS plans provided with Plesk?
Plesk is not pre-installed on our Windows VPS plans, and we do not include a Plesk license. If you want to use Plesk, you would need to purchase a license from the official Plesk website.
As an alternative, we offer SolidCP free of charge. If you want SolidCP installed, simply leave a note in the order form, and our technical team will install it after deployment.
As an alternative, we offer SolidCP free of charge. If you want SolidCP installed, simply leave a note in the order form, and our technical team will install it after deployment.
Which VPS plans support RDP access?
All Windows VPS plans support Remote Desktop Protocol (RDP) access, allowing you to connect to the server like a regular Windows computer. You can view available plans here: https://www.cloudclusters.io/server/vps
Do your VPS plans come with full administrator access?
Yes. All of our servers and VPS plans include full administrator permissions, giving you complete control to install any legal applications or software.
Can I benefit from a daily backup service for my VPS?
Daily backups are not currently available for our VPS plans. Each VPS plan includes its own backup frequency based on the plan level. If you require daily backups, we recommend setting up a custom script on your server to regularly back up your data to a local computer or external storage.
Do you provide NVMe VPS?
Our VPS hosting uses pure SSD storage, and some servers include NVMe disks. However, we cannot guarantee placement on an NVMe host. If you have specific storage requirements, please contact our Support team for assistance.
When I purchase a new VPS, can I upgrade it in the future?
Yes. You can upgrade at any time by submitting an upgrade request through the control panel. After the invoice is generated and paid, your VPS will be upgraded accordingly.
Do you offer USA residential static fresh VPS?
No. We do not provide residential IPs. All of our IP addresses are data center IPs.
Can you migrate my Linux/Windows VPS from other providers?
We support uploading your own Linux or Windows VPS image to our platform for VPS creation. However, we need to evaluate whether your image is compatible with our infrastructure. If you’d like to use your own image, please contact our support team for an evaluation before proceeding.
I'm looking for a VPS for Windows 7 OS.
We currently do not provide Windows 7 images. You can use our Windows 10 or Windows 11 services.
Do your cloud VPS servers support internal (private) networking between instances?
Yes, private networking is supported, but only when the VPS instances are deployed on the same physical host. Please contact our Support team to check whether internal networking can be configured for your specific VPS.
I need OpenVZ hosting.
All our VPS servers use KVM or Hyper-V virtualization. We do not support OpenVZ. If your OS requires OpenVZ or isn’t compatible with KVM/Hyper-V, consider our dedicated servers: https://www.cloudclusters.io/server/dedicated. You can also provide a direct ISO link in the order notes for manual installation if compatible.
Can I enable HTML5 / NoVNC browser console access for my VPS?
Our VPS plans do not support HTML5 or NoVNC console access. As an alternative, we can help you install AnyDesk for secure remote desktop access.
Are your VPS supported DLL files?
Yes, Windows VPS (both Desktop and Server editions) natively supports DLL files.
If I have multiple VPS servers, can they connect to each other using private IP?
VPSs with Dedicated IPs can usually communicate with each other. Shared IP VPS may have restrictions. If you encounter connection issues, submit a support ticket for assistance.
Can I install my own .vhd and access it via RDP?
Yes, we can help install your VHD file on our VPS. Please provide the file size so we can recommend an appropriate plan.
Can I choose an IP address before purchasing a VPS?
IP addresses are typically assigned automatically during VPS setup. If you have specific requirements, please inform us so we can assist.
Can I start with a VPS server and later migrate to a dedicated server?
A VPS cannot be directly upgraded to a dedicated server. If you decide to switch, we will deploy a new dedicated server for you and provide a 3-day migration window to transfer your data from the VPS. Once the migration is complete, we will cancel the VPS and keep the dedicated server active.
My VPS is showing 9GB of RAM as Hardware Reserved. How can this be fixed?
Our VPS platform uses a dynamic memory management system that reclaims unused RAM during idle periods. This is normal behavior and does not affect performance. When your server requires more memory, it will be allocated automatically. If you prefer to have all RAM permanently allocated, we can disable dynamic memory for your VPS upon request.
Do your VPS support nested virtualization?
Unfortunately, our VPS plans do not support nested virtualization. If you require nested virtualization for running hypervisors or creating additional virtual machines, we recommend choosing one of our dedicated physical servers, which fully support this capability.
Can two VPS instances communicate with each other?
Yes. We can deploy both VPS servers on the same host server to enable direct communication between them.
Can a VPS be cloned?
If you need to clone your VPS, please contact our Support Team for assistance.
Do your VPS servers support automatic backup?
Yes, our VPS supports automatic backups. Servers at the Basic Plus level and below are automatically backed up in full every 4 weeks, while Professional level and above servers are backed up every 2 weeks. This ensures the security of your system and data, and allows for quick restoration whenever needed.
What are the advantages and limitations of a VPS compared to a local computer?
Advantages: always online, remote access, independent software installation, and experimentation. Limitations: fixed resources (CPU, RAM, bandwidth), may be slower than high-performance local PCs, and requires a network connection.
Can I migrate my existing website to your VPS?
Yes. You can migrate your website to our VPS. However, we do not provide full data migration services. You will need to migrate the data yourself, or provide backup download links so that we can assist with the data import.
Windows Desktop VPS FAQs
Frequently asked questions about Windows Desktop VPS, covering RDP access, administrator privileges, and IP options.
Is Express Windows Desktop VPS an RDP?
Yes. RDP is a remote connection protocol. You can connect to the Express Windows Desktop VPS via remote desktop connection.
Does a shared IP address affect VPS uptime?
No. Shared IP usage does not affect uptime. All VPS plans include a 99.9% uptime guarantee.
If I buy a Windows Desktop VPS, will I get the administrator?
You will be granted full administrator privileges to the server.
If I added a dedicated IP to my Windows Desktop VPS, can I revert it to a shared IP later?
Yes, you can revert to a shared IP anytime.
Linux VPS FAQs
Frequently asked questions about Linux VPS, covering SSL certificates and other common considerations for Linux-based virtual servers.
Do I need to buy an SSL for my VPS? Does SSL come with Express Linux VPS or other VPS plans?
SSL certificates are not included by default with VPS plans. They are available as a separate purchase.
How to remotely manage a Linux VPS?
It connects via SSH terminal, supports command-line operation and remote script management, and can efficiently complete system configuration and maintenance.
VPS Comparison FAQs
Frequently asked questions comparing different VPS types, including Windows Desktop vps, and Linux VPS.
What are the differences between a normal Windows VPS and a Forex VPS?
There is no fundamental difference between a normal Windows VPS, a Windows Desktop VPS, and a 'Forex VPS'. They all run the same Windows operating system and can smoothly run trading platforms like MT4 or MT5. Our standard Windows VPS plans work perfectly for trading. You can view our recommended Forex VPS plans here: https://www.cloudclusters.io/forex-trading
What is the difference between a Windows VPS and a Linux VPS?
Windows VPS uses the commercial Windows OS with Microsoft-based tools and a user-friendly GUI. Linux VPS uses the Linux OS with open-source tools, offering better speed, performance, and stability for most server workloads.
VPS-Compatible Apps & Use Cases FAQs
Frequently asked questions about applications and use cases supported on our VPS plans, including trading platforms, web hosting, remote access, development environments, and gaming servers.
Which of your services allows me to have a parallel database or a parallel Odoo instance for development?
We do not provide a parallel database or separate Odoo instance. To achieve this, we recommend purchasing a Linux VPS server, where you can install and configure a parallel database environment. More details on our Linux VPS plans: https://www.cloudclusters.io/cloud/linuxvps
Is it possible to run trading bots on your RDP service?
Yes. Our servers support running trade and forex applications. Suitable plans are listhttps://www.cloudclusters.io/forex-tradinguxvps.
Can I create a web server using a Basic Windows Desktop VPS?
Windows Desktop VPS plans (Express to Basic Plus) come with a shared IP by default and are not suitable for hosting web servers due to shared IP restrictions. They are ideal for general use like web browsing, remote work, and personal tasks. Services requiring unrestricted inbound access—such as websites, email or database servers, Forex trading platforms, VPNs, or FTP—are not supported. To host a web server, you must purchase a dedicated IPv4 address at $2.00/month per IP.
Can I host my web application on your VPS and get a public IP?
Yes. All VPS plans include a dedicated public IP, allowing users to access your application directly via the browser. Please note that Windows Desktop VPS plans below the Professional Plan use shared IPs by default, but you can purchase a dedicated IP during checkout.
Can I create a web server using a Windows VPS?
Please note that Windows Desktop VPS plans do not include a dedicated IP by default. If you want to host a website on a Windows Desktop VPS, you will need to purchase a dedicated IP first.
How many MT4 instances or Forex EAs can I install on your VPS or dedicated server?
You can install multiple MT4 or MT5 instances on both our VPS and dedicated servers. For recommended Forex VPS plans, please visit: https://www.cloudclusters.io/forex-trading
Do you have a Windows VPS suitable for personal use to run basic Windows applications?
Yes. Please visit https://www.cloudclusters.io/server/vps. The Express Windows Desktop plan is ideal for lightweight, personal-use Windows applications.
How many websites can an Express Windows VPS host?
It depends on website size, traffic, and resource usage. Typically, an Express Windows VPS can support dozens of small websites. Be sure to monitor performance as you add more sites.
Can I use your Windows VPS for video editing or graphic design work?
For professional editing or design, we recommend GPU servers or high-performance dedicated servers. Windows VPS plans can handle basic tasks, but resource-intensive applications require dedicated hardware for best performance.
Can an Express Windows Desktop VPS host .NET and Angular?
Yes, you can host both .NET and Angular on an Express Windows Desktop VPS.
Key points:
1. IP Address: The Express Windows Desktop VPS uses a shared IP by default. For domain binding, SSL, or stable web hosting, we recommend adding a dedicated IPv4 ($2/month).
2. Performance: Suitable for small or development projects. If your app grows, you can upgrade to a higher plan without losing data.
3. Environment Setup: You’ll need to install IIS, the .NET Hosting Bundle, Node.js, Angular CLI, and configure a reverse proxy for Angular.
Key points:
1. IP Address: The Express Windows Desktop VPS uses a shared IP by default. For domain binding, SSL, or stable web hosting, we recommend adding a dedicated IPv4 ($2/month).
2. Performance: Suitable for small or development projects. If your app grows, you can upgrade to a higher plan without losing data.
3. Environment Setup: You’ll need to install IIS, the .NET Hosting Bundle, Node.js, Angular CLI, and configure a reverse proxy for Angular.
Hello. Can I use a VPN (such as OpenVPN, WireGuard) in this VPS?
You can use a VPN (such as OpenVPN, WireGuard) in a VPS, but please note that your VPS must have a dedicated IP.
Which VPS should I subscribe to for forex trading?
For Forex trading, you can check out our Forex VPS plans at https://www.cloudclusters.io/forex-trading.
Can I deploy and run a Python script on your VPS?
Yes, our servers support running Python scripts.
Is the Express Windows Desktop VPS plan sufficient for basic remote administrative tasks?
The Express Windows Desktop VPS plan is sufficient for basic server management. You can upgrade your VPS plan anytime to improve performance.
Can I run SteamCMD and the Pterodactyl panel on your Windows VPS?
You can run SteamCMD on a Windows VPS for hosting dedicated game servers, but Pterodactyl Panel is not officially supported on Windows and may have compatibility and stability issues.
Can I host a website on your VPS server?
VPS is suitable for hosting websites, but the exact configuration depends on site size, traffic, and database needs. Please provide:
1. Whether the deployment includes only the website or both the website and the database
2. Website stack (e.g., Linux: LAMP/LNMP, WordPress, Moodle, Magento; Windows: DNN, ASP.NET/.NET Core, SQL Server)
3. Number of websites, total file size, and database type and size
4. Expected user volume and concurrency levels
Based on these details, our team will recommend the most suitable hosting plan to ensure stable, efficient, and scalable website performance.
1. Whether the deployment includes only the website or both the website and the database
2. Website stack (e.g., Linux: LAMP/LNMP, WordPress, Moodle, Magento; Windows: DNN, ASP.NET/.NET Core, SQL Server)
3. Number of websites, total file size, and database type and size
4. Expected user volume and concurrency levels
Based on these details, our team will recommend the most suitable hosting plan to ensure stable, efficient, and scalable website performance.
Can I run WordPress, Magento, ERP, or CRM systems on your VPS server?
Yes. VPS hosting supports environments such as Apache, Nginx, PHP, MySQL, SQL Server, and PostgreSQL. We can assist with installing control panels, including AApanel, CloudPanel, ISPConfig, SolidCP, cPanel, and Plesk. Please note that cPanel and Plesk licenses are not provided by us and must be purchased separately by the client.
What server configuration should I choose if I need to operate e-commerce platforms like Amazon, Shopify, or Ebay?
We recommend using at least an Express Windows VPS or higher. Adjust the server resources based on the number of browser tabs/pages you plan to open simultaneously to ensure smooth operation.
Can I run MT4/MT5 Forex trading on your VPS server?
Yes. Many of our users use VPS for Forex trading. To recommend the most suitable plan, please provide the following information:
Number of MT4/MT5 terminals you plan to run
Whether you will use EAs (Expert Advisors / automated trading)
For optimal performance, we recommend using a Windows VPS. You may also refer to the following test data based on the number of terminals for guidance:
1 terminal: Express VPS
2–3 Express VPS Plus
3–6 terminals: Basic VPS
6–10 terminals: Basic VPS Plus
8–10 terminals: Professional VPS
8–12 terminals: Professional VPS Plus
10–14 terminals: Advanced VPS
16–20 terminals: Advanced VPS Plus
20+ terminals: Dedicated Servers
Please refer to https://www.cloudclusters.io/forex-trading.
Number of MT4/MT5 terminals you plan to run
Whether you will use EAs (Expert Advisors / automated trading)
For optimal performance, we recommend using a Windows VPS. You may also refer to the following test data based on the number of terminals for guidance:
1 terminal: Express VPS
2–3 Express VPS Plus
3–6 terminals: Basic VPS
6–10 terminals: Basic VPS Plus
8–10 terminals: Professional VPS
8–12 terminals: Professional VPS Plus
10–14 terminals: Advanced VPS
16–20 terminals: Advanced VPS Plus
20+ terminals: Dedicated Servers
Please refer to https://www.cloudclusters.io/forex-trading.
Can I run social media tools (TikTok, YouTube, Twitter, Facebook) on your VPS?
Yes. Our VPS supports running multiple accounts simultaneously and continuous background operations. Proxy usage or dedicated IPs can be configured if needed.
To recommend the most suitable server plan, please provide the following information:
Number of accounts to run simultaneously
Whether Android emulators or other third-party tools will be used
Estimated daily runtime or number of operations
Any special resource requirements (e.g., GPU or high CPU performance)
Based on these details, we will suggest the appropriate plan.
To recommend the most suitable server plan, please provide the following information:
Number of accounts to run simultaneously
Whether Android emulators or other third-party tools will be used
Estimated daily runtime or number of operations
Any special resource requirements (e.g., GPU or high CPU performance)
Based on these details, we will suggest the appropriate plan.
Can I host bots on your VPS server?
A VPS can be used to host automated bots; however, the choice of VPS plan should be based on the bot’s resource requirements and the number of instances to run. If you are unsure which plan to choose, please provide the following information:
Bot name and software resource requirements
Number of bots or multi-instance count
Bot name and software resource requirements
Number of bots or multi-instance count
Can I host a database on your VPS server?
Yes. VPS can host databases; however, for very large databases (≥100GB) or high-concurrency access, we recommend using a dedicated server. To recommend the most suitable plan, please provide the following information:
Database type, size, and version
Whether web services will be migrated together
Operating system
Whether a managed database service is required
Database type, size, and version
Whether web services will be migrated together
Operating system
Whether a managed database service is required
Can I host radio or voice services on a VPS?
A VPS can be used to host radio or voice services; however, a Dedicated IP is required. Please provide the software requirements and estimated audience size so we can suggest an appropriate plan.
Can I send emails using your VPS server?
VPS usage for email sending depends on the specific purpose:
Bulk marketing or mass advertising emails are generally not permitted, as this violates our Terms of Service (TOS).
Legitimate business emails with low to moderate sending volume are allowed and can be hosted on a VPS.
To recommend the appropriate solution, please provide the intended email usage and the estimated daily or monthly sending volume.
Bulk marketing or mass advertising emails are generally not permitted, as this violates our Terms of Service (TOS).
Legitimate business emails with low to moderate sending volume are allowed and can be hosted on a VPS.
To recommend the appropriate solution, please provide the intended email usage and the estimated daily or monthly sending volume.
Which server plan should I choose for Forex EA?
We recommend using at least an Express Server VPS or higher. Start with a minimum of 2 CPU cores and 2GB RAM, and increase the server resources based on the EA’s data processing requirements and the number of accounts being managed.
I want to buy a server for running .NET Core (Dotnet), which plan is suitable for me?
We recommend using at least a Professional Windows VPS or higher. A configuration with 4 vCPU cores and 8GB RAM on Windows OS or above is suggested. Adjust the server resources as needed if specific components or services are required (e.g., load balancing, auto-scaling).
What server configuration should I choose for running Facebook or YouTube Watch Time software?
We recommend using at least a Basic Windows VPS or higher. Adjust the server resources based on the number of software instances you plan to run simultaneously to ensure smooth operation.
What server configuration should I choose for running a DB2 database?
We recommend using at least a Professional Linux VPS or higher. A configuration with 2 vCPU cores, 8GB RAM, and 200GB SSD is suggested. Adjust the server resources based on the database size and quantity.
What server configuration should I choose for uploading Facebook videos on a VPS?
We recommend using at least a Basic Windows VPS or higher. Choose appropriate tools, bandwidth, and disk space based on your video upload requirements to ensure smooth uploading.
What server configuration should I choose for running the MoneyRobot SEO automation tool?
We recommend using at least an Express Windows VPS or higher. Adjust the configuration according to the SEO tool’s requirements. For more details, please refer to https://www.cloudclusters.io/cloud/win10vps
What server configuration should I choose for registering MTurk accounts and performing tasks on a VPS?
We recommend using at least an Express Windows VPS or higher. For better results, using residential IPs is recommended when operating MTurk accounts and tasks. Please note that we do not provide residential IPs; all our IPs come from data centers.
What server configuration should I choose for registering MTurk accounts and performing tasks on a VPS?
We recommend using at least an Express Windows VPS or higher. For better results, using residential IPs is recommended when operating MTurk accounts and tasks. Please note that we do not provide residential IPs; all our IPs come from data centers.
Which server should I choose to run a Node.js application?
For detailed options, please refer to https://www.cloudclusters.io/cloud/nodejs. For higher performance, you may also consider using CloudClusters’ Runtime Environment or a Linux VPS. If you are unsure which plan is best suited for your application, please contact our Sales team, and we will provide a tailored recommendation based on your requirements.
What server configuration should I choose for running Rithmic Pro?
We recommend using at least a Basic Windows VPS or higher. Real-time financial data processing requires powerful CPU and memory resources, so ensure your server has sufficient computing power and memory for stable operation.
What server configuration should I choose for running the Laravel framework on a VPS?
We recommend using at least an Express Linux VPS or higher. Adjust CPU, memory, and storage resources based on the scale and concurrency of your application to ensure stable operation of your website or application.