trip_origin
00:40 PM CDT on July 16, 2025
Kansas Data Center Status Update
All servers are back online following an air conditioning issue. Please check your server status and contact us if you need any assistance.
trip_origin
21:40 PM CDT on July 15, 2025
Kansas Data Center Status Update
We have resolved the air conditioning issue for part of the affected servers at our Kansas data center, and those servers have been successfully brought back online.
However, some servers are still undergoing inspection and recovery. Our technical team is continuing to work diligently to restore full service as soon as possible.
Thank you for your patience and understanding.
However, some servers are still undergoing inspection and recovery. Our technical team is continuing to work diligently to restore full service as soon as possible.
Thank you for your patience and understanding.
trip_origin
18:30 PM CDT on July 15, 2025
Temporary Server Shutdown Due to HVAC Issue at Kansas Data Center
We are currently experiencing an air conditioning system failure in two rooms at our Kansas data center. As a precaution, we have temporarily shut down the affected servers to protect your data and prevent potential hardware damage.
Our team is working quickly to restore the cooling system. Servers will be brought back online once the issue is resolved.
We apologize for any inconvenience and will provide further updates as necessary.
Our team is working quickly to restore the cooling system. Servers will be brought back online once the issue is resolved.
We apologize for any inconvenience and will provide further updates as necessary.